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Delivery Policy

Shipping Policy

Shipping Methods

Taiwan (Main Island)
Black Cat Home Delivery: Estimated delivery time 1-3 days.
Convenience Store Pickup: Estimated delivery time 2-4 days.
Hong Kong and Macau
SF Express: Estimated delivery time 3-5 days.
Singapore and Malaysia
7-11 Cross-Border Delivery: Estimated delivery time 3-5 days.

Shipping Details

Processing Time
Orders are typically shipped within 3-7 business days after the order is placed (excluding the order date and public holidays).
Delivery Schedule
Deliveries are made from Monday to Friday. No deliveries are scheduled on public holidays or postal service holidays.
Delays
Shipments may be delayed during busy periods (e.g., holidays) or due to unforeseen events (e.g., natural disasters).
Delivery by Method

Home Delivery: Delivery timing depends on the courier's routing schedule.
Convenience Store Pickup: Monitor SMS notifications and pick up your order within 7 days of arrival. Failure to retrieve the order may result in the customer covering shipping costs.

Free Shipping